Do you have a size chart for your pants?
In general, our sizing also runs on the small side. If you are in between sizes, we recommend taking the route of going the size up. Do note since they are all either tubular knits or milano knits, they have natural stretch.
How do you ship?
We use either USPS or DHL to ship your package, to arrive in 4-7 business days in ground shipping.
What is your exchange or return policy?
All returns should be in new, unworn condition with the tags still attached. Returns must arrive to our warehouse within 14 days of the original order date. Any returns postmarked more than 14 days from the delivery date are ineligible for return and will not be processed.
When should I expect my refund?
Between 14 and 21 days after we receive your return.
Do you ship internationally?
Yes, we do. You may also be charged for a duty fee by your country's customs department.
How do I clean my ply—knits pants?
It is quite simple. Our pants are easy to care for. Like your favorite denims, our pants do not need to be cleaned frequently. The merino wool we use naturally self cleans, repels sweat, and prevents odors. When you need to, hand or machine wash cold. Lay flat to dry, on a towel.
How do I clean my ply—knits tops?
Similarly, hand wash cold in the sink with your shampoo. Always lay flat to dry. If you have a nice washing machine, the 'wool-cycle' works excellently.
Where are ply—knits made?
They are made with our own family-owned business, based in Hong Kong. We are up to par with international rigorous criteria for sustainable excellence. We are validated against social, ethical and environmental standards. These principles include:
- Respectful fair labor
- Minimal waste of resources
- Use of organic energy sources and waste-disposal methods
- Friendly animal welfare
- Positive contributions to the economic and social development of the community.